As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.
Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.
If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.
FAQs
Frequently Asked Questions
Where is my order shipped from?
ll orders are carefully packed and shipped from our studio in Hong Kong. We ship worldwide.
International shipping usually takes 2 weeks. You'll get a tracking link once your order is on its way.
What payment methods do you accept?
We accept secure payment powered by Shopify Payments.
We never see your full financial details – the transaction is handled entirely by PayPal’s protected system.
What kind of support do you offer after my purchase?
We are here to help!
For any concerns with your purchase, please contact us at teddysupplieshk@gmail.com.
If there is any missing pieces or defective items in your order, please contact us within 7 days after the package is delievered.
Digital patterns are non-refundable and cannot be returned or exchanged.
Do you offer wholesale or bulk discounts?
Yes, we welcome bulk order inquiries and offer customized solutions.
- For volume purchases of any regular items, please contact us with your quantity requirements, and we will provide a corresponding discount quote.
- Fabrics are also available to purchase by the yard with a separate, preferential price.
- Please note: Wholesale and by-the-yard orders do not qualify for the standard free shipping promotion. Shipping costs will be calculated and quoted separately based on the destination and order weight.
To discuss your needs, simply email us at teddysupplieshk@gmail.com.
Do you have yard sale?
Same as the previous question :)